Useful information
Delivery options and delivery times
- Pickup in store
- Ready the same or next business day
- Confirmation email is sent once the order is ready for pickup
- Collection boxes and other pickup locations in Iceland
- TVG Xpress
- TVG Xpress - Eimskip service centers in Iceland:
- Dropp:
- Confirmation email is sent once the order has been packed and a QR code is sent when your order is ready for pickup
- Free delivery to TVG Xpress and Dropp pickup locations in Iceland
- Home delivery with TVG Xpress
- Confirmation email is sent once your order has been handed over to TVG Xpress and TVG Xpress contacts you via SMS or phone call
- Home delivery reaches to about 94% of Iceland (requires Zip code)
- Home deliveries are charged according to the carriers' price list
- Delivery time is 0-3 business days
- Reykjavík Capital area and the South-Western area
- Ready for pickup in 0-1 business day.
- Other locations in Iceland
- Ready for pickup in 1-3 business days depending on your locations.
- Orders are handed over to our carriers the same or next business day
- Orders that are made before 11 am on business days are usually handed over to the carrier on the same day. Orders that are made after 11am, during weekends or holidays are handed over to carriers on the preceding business day
- Lúdus ehf. reserves the right for longer delivery times due to high service loads, or for any unforeseeable circumstances in our carriers services, such as weather conditions or technical issues.
- 14 day return policy
14 day return policy on unused items which must be returned in the original condition with labels and original packaging. Sale items are not refunded.
If you wish to exchange or return a product you can conact us here: Contact us
All further information on returns can be found here: Returns and refunds
You can pay with a bank deposit, with Aur, Netgíró and card or Apple Pay through Saltpay.
All card payments are secure through our online shopping system Shopfify which as an authorized PCI DSS (Payment Card Industry Data Security Standard) .If you would like to know more you can find information on their site Shopify
Credit card details are not saved in our system.
We get back to you as soon as humanly possible. You can contact by clicking the relevant the media you would like to contact us with,
Mobile and WhatsApp: +3547929900
Click here to chat with us on WhatsApp
Email: Email us
